points with this purchase and save on your next with Eleven36+ rewards! 🎉 Shipping Details: Freight not included direct from manufacturer.
Return Policy: To request a Return Authorization Number (RA#) or for any clarifications, please contact: Félix Ferron-Vanasse (1-888-956-6866 ext. 236) felix@eurodib.com All returned items must have prior written authorization from a Eurodib representative, which must include an Return Authorization Number (RA#). All returned items are subject to a 20% restocking fee. Return freight will be the sole responsibility of the client. If freight on the initial shipment was pre-paid by Eurodib, these freight charges will be deducted from the total refundable amount to the client. Approved returns will be accepted within 30 days from the original date of purchase. Credit is issued upon return and following approved inspection. Please allow up to 4 weeks to receive your credit or reimbursement. Returns will not, under any circumstance, be accepted on Special Order or Closeout items. Standard processing times are as follows… RA# request and approval: 2-3 business days Merchandise transit: Up to 7 business days following shipment Merchandise inspection: Up to 7 business days following receipt at Eurodib warehouse Credit processed: Up to 7 business days following approved inspection All non-defective merchandise returned for credit must be unused and in the original packaging. Items that are found to be used, opened and/or missing the original packaging will not be eligible for a refund and the client is responsible for return shipment fee. It is the sole responsibility of the client to ensure that the return has been authorized prior to shipment, and that the Return Authorization Number (RA#) is clearly displayed on the packaging. The client must ensure that the equipment has been adequately packaged and labelled. Failure to comply will result in a refusal for credit or reimbursement. Improperly packaged items will not be received, and the client is responsible for return shipment. Partial returns, or returns with missing parts or accessories will result in partial credit or re-imbursement. Cancelling an Order Open Order: Please e-mail your cancellation request to orders@eurodib.com or fax to: 1 877 956-6867 Shipped Order: If your order has already shipped, you may refuse delivery when it arrives at your location, or accept the shipment and initiate a Return Authorization through our Returns Department. When a shipment is refused, you may be subject to a restocking fee and any additional shipping fees incurred in the process.