The product is new and has never been used

The product was used for showroom or industry show demonstration but is otherwise new

The product is new, overstock or discontinued, and has never been used

The product may have a small scratch or dent that does not affect its use or functionality

The product may have multiple scratches or large dents that do not affect its use or functionality

The product has been refurbished by the original manufacturer and may have small scratches or dents that do not affect its use or functionality