Shipping Details: Freight not included direct from manufacturer.
Return Policy: No returns will be accepted without an authorization number from Carter-Hoffman Customer Service, utilizing the following criteria: Stock/Catalog Items Only: Order Changes & Cancellations 14 days prior to shipping may incur a 15% fee. Approved returns must be within 60 Days of Order Shipment Date, with a 30% Restocking Fee, Customer pays freight and is responsible for any damage enroute. Subject to pre-approval for new/unused equipment only. No Returns after 60 Days of Order Shipment Date. Custom/Built-To-Order Items: No Order Changes will be accepted after 7 Days. No Returns Accepted.

