"The request to return goods must be made within 60 days of the
Invoice Date. No merchandise may be returned without a written
authorization number from the factory. Contact Cal•Mil Customer
Service at 1-800-321-9069 to request authorization. Merchandise
must be shipped Freight Prepaid by sender. All return goods must
be in unused condition and packaged in their original shipping
cartons and packing material. Credit issued will be based only on
product returned in restockable condition. The determination of the condition of the goods will be made solely by Cal•Mil. Custom Discontinued or Non-standard merchandise may not be returned. ALL RETURNS ARE SUBJECT TO A 20% RESTOCKING CHARGE."